刚收到 1Password 官方邮件，说退我 $34.99 让我购买 MAS 版本
ghy459 · 2014-11-13 00:26:30 +08:00 · 5721 次点击这是一个创建于 3693 天前的主题，其中的信息可能已经有所发展或是发生改变。
Yosemite 出了之后，我第一时间给 AgileBits 官方发邮件咨询关于 iCloud 同步的问题，但一直没得到答复。
刚才突然收到来自官方的邮件，全文如下：
Hi,
Thank you for writing in to us - our apologies for the delay in getting back to you!
1Password 5 for Mac is a major release and one of the significant changes we made was a complete rewrite of iCloud syncing. 1Password 5 switched to the new Apple iCloud ‘CloudKit’ technology which is only available on OS X Yosemite and iOS 8, and limited to Mac App Store apps only. After this change we were no longer able to offer iCloud syncing in the Webstore version of 1Password.
I wanted to make sure that you had a chance to review some more information on iCloud and why the Mac App Store is the only version that has access to that particular sync option. Roustem, one of our founders, has written a blog post on the iCloud rewrite and I’d like to share it with you:
http://blog.agilebits.com/2014/10/21/about-icloud-changes-in-1password-5/
The only way to re-enable iCloud is to purchase directly from the Mac App Store. Unfortunately there is no way for us to transfer your purchase from our store to Apple’s. This is a key feature we’ve been wanting Apple to add to the App Store for years as it would make transitions like these much simpler. I’m sorry I don’t have a better migration path for you.
While we cannot give you a Mac App Store license directly, I was able to find your purchase in our Webstore and was able to provide a direct refund, which you should see within 3-5 business days. You can now purchase 1Password from the Mac App Store to re-enable iCloud syncing.
*** Refunded order 935**** for $34.99.
For more information on switching from the Webstore to the Mac App Store version, you can visit our guide here:
https://guides.agilebits.com/1password-mac-kb/5/en/topic/switching-to-mas
I hope that helps - please let us know if you have any other questions.
Thanks,
Rob Hanslip
AgileBits Support
大概的意思就是无法帮我从 Webstore 版本转换为 MAS 版本，所以退我34.99刀让我自行购买 MAS 版本的 1Password.
我当时是8月份买的Mac家庭版，用了一个优惠码最后付款39.19刀。
现在的问题是，给我退款了，那我的 mac 家庭版还有效么？如果无效，那之间的差价4.2刀就相当于是3个月的费用？另外，官方的做法貌似没有咨询我的意见，直接一刀切？
刚才突然收到来自官方的邮件，全文如下：
Hi,
Thank you for writing in to us - our apologies for the delay in getting back to you!
1Password 5 for Mac is a major release and one of the significant changes we made was a complete rewrite of iCloud syncing. 1Password 5 switched to the new Apple iCloud ‘CloudKit’ technology which is only available on OS X Yosemite and iOS 8, and limited to Mac App Store apps only. After this change we were no longer able to offer iCloud syncing in the Webstore version of 1Password.
I wanted to make sure that you had a chance to review some more information on iCloud and why the Mac App Store is the only version that has access to that particular sync option. Roustem, one of our founders, has written a blog post on the iCloud rewrite and I’d like to share it with you:
http://blog.agilebits.com/2014/10/21/about-icloud-changes-in-1password-5/
The only way to re-enable iCloud is to purchase directly from the Mac App Store. Unfortunately there is no way for us to transfer your purchase from our store to Apple’s. This is a key feature we’ve been wanting Apple to add to the App Store for years as it would make transitions like these much simpler. I’m sorry I don’t have a better migration path for you.
While we cannot give you a Mac App Store license directly, I was able to find your purchase in our Webstore and was able to provide a direct refund, which you should see within 3-5 business days. You can now purchase 1Password from the Mac App Store to re-enable iCloud syncing.
*** Refunded order 935**** for $34.99.
For more information on switching from the Webstore to the Mac App Store version, you can visit our guide here:
https://guides.agilebits.com/1password-mac-kb/5/en/topic/switching-to-mas
I hope that helps - please let us know if you have any other questions.
Thanks,
Rob Hanslip
AgileBits Support
大概的意思就是无法帮我从 Webstore 版本转换为 MAS 版本，所以退我34.99刀让我自行购买 MAS 版本的 1Password.
我当时是8月份买的Mac家庭版，用了一个优惠码最后付款39.19刀。
现在的问题是，给我退款了，那我的 mac 家庭版还有效么？如果无效，那之间的差价4.2刀就相当于是3个月的费用？另外，官方的做法貌似没有咨询我的意见，直接一刀切？
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1
Yvette 2014-11-13 00:31:24 +08:00
我发邮件问了，过了好几个星期之后回复说可以退款，问我购买的时间。我是HeartBleed时打折收的双版Bundle，心想太便宜了也不好意思让退款，也这么久了，就没给人回邮件。
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2
uuair 2014-11-13 02:03:05 +08:00 via iPhone
这么好？我买了双版本
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3
drw2w 2014-11-13 07:53:35 +08:00
34.99就是现在MAS的价钱
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4
atao 2014-11-13 09:29:12 +08:00
老外其实还是蛮实在的，退款了，你的官网版本应该还说可以使用的。
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5
jyman 2014-11-13 09:40:42 +08:00
我觉得奇怪为啥mas的版本要有差异呢？
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9
qq32425 2014-11-13 10:06:33 +08:00
楼主既然需要就别省那点钱直接入MAS的吧，虽然官网5授权和WINDOWS MAC同时授权都比MAS售价低。
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10
caiych 2014-11-13 10:22:03 +08:00
MAS版本的是不是没有edu优惠…？
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11
tokune 2014-11-13 10:26:33 +08:00
Bundle的问过，他说你要就自己买mas版本吧，这样
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13
diseng1991 2014-11-13 23:59:23 +08:00
买买买
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14
Autonomous 2014-11-14 19:20:59 +08:00
agilebits不肯给我换，说我的是bundle版……让我直接去MAS购买。
Hi there, Thank you for the additional information. I was able to locate your license information in our system. Your purchase was made through a bundle, which is only available with our Webstore version. If you are still interested in the Mac App Store version, you will need to purchase it directly. We have currently placed the app on sale to allow people to purchase at a discounted price. |
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