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Jamy
V2EX  ›  分享发现

Tello 被封号了

  •  
  •   Jamy · 265 天前 · 1728 次点击
    这是一个创建于 265 天前的主题,其中的信息可能已经有所发展或是发生改变。

    3 个月前,我在 tello 里购买了个 pay as go 套餐的 esim 卡,用 pixel 4 成功激活了,也成功开启 wifi calling ,一切都很完美,于是我用这个手机号注册了 tiktok ,x ,wechat ,tg ,等等一堆账号,想来提升自己的英语水平,在家刷的美滋滋的。

    上个月快到期了,我发现有更便宜的每个月$5 的套餐,于是尝试切到这个套餐,中间也来来回回登录几次官网,之间可能有切换到不同的梯子,期间谷歌账号掉下来了,需要重新验证手机号等信息。

    然后回家过年了,年后回来发现手机上 tello app 显示离线了。尝试重新登,提示账号密码不匹配,重置了密码之后,还是如此。怀疑是不是他们服务器有问题,隔离几天又尝试了,还是不行。然后在官网上文客服,客服让我给他们打电话。我这个渣渣英语没法交流,遂放弃。

    下午的时候,用在线聊天再次联系客服,被告知,账号被封了.

    啊,要疯了,绑定一堆号怎么办啊。各位道友可有法子啊。

    附和客服聊天记录

    Date: 01 Mar 2024	Duration: 00:11:44
     
    Me
    I'm sorry I can't talk, I can only communicate with words.
    I have a question ,why my account ([email protected]) cannot be logged in. I'm sure my password is correct 。If you log in with Google, it will say that the account is not activated.
    Now I can't pay for my account	08:47:04
     
    Carmen
    Thank you for contacting our Support Team.	08:47:15
    Please allow me one moment to verify.	08:48:30
     
    Me
    can you help me ?	08:48:54
     
    Carmen
    Please be advised that due to security reasons, your access has been restricted to the account.	08:50:02
     
    Me
    What can I do to remove the restriction?	08:51:05
     
    Carmen
    Unfortunately, you cannot do anything since this is an automatic system.	08:51:30
     
    Me
    Can I know what the security reason is?	08:51:41
     
    Carmen
    We do not have any specific details.	08:52:03
     
    Me
    So my number can no longer be renewed?	08:52:11
     
    Carmen
    Unfortunately, no.	08:52:40
     
    Me
    Can I register an account again and transfer my original mobile phone number?	08:53:06
    Is this restriction permanent?	08:54:03
     
    Carmen
    Unfortunately, it won't be possible.	08:54:10
    Yes, the restriction is permanent.	08:54:25
    Is there anything else I can assist you with at this time?	08:55:37
     
    Me
    No, thanks for your reply	08:57:21
     
    Carmen
    Thank you for chatting with us.
    
    Have a great day!	08:58:08
    
    6 条回复    2024-10-29 18:57:45 +08:00
    Kimyx
        1
    Kimyx  
       265 天前
    Tello 还会封号啊还不告诉原因,问问客服能不能 port out
    ZE3kr
        2
    ZE3kr  
       265 天前 via iPhone
    FCC Complaints 走起,屡试不爽,提交后马上会有运营商最高级客户经理跟你一对一联系。

    https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223-Phone-Form-Descriptions-of-Complaint-Issues

    比国内运营商联系工信部还管用,提交后运营商必须 30 天内给你和 FCC 提供书面 Letter ,详细解释事情缘由经过和解决方案。
    Jamy
        3
    Jamy  
    OP
       264 天前
    @ZE3kr 感谢,我去投诉试试
    viWww0vvxmolvY5p
        4
    viWww0vvxmolvY5p  
       263 天前
    Tello 保号太贵了,+$20 转为 GV 号。
    Tina17
        5
    Tina17  
       53 天前
    没明白,你是为什么封号?
    Lxmzfb43AC35PAkL
        6
    Lxmzfb43AC35PAkL  
       23 天前 via Android
    md, 我剛由 5 元 plan 轉 pay as you go.
    20usd/90 天
    用漫遊不用 wifi calling.

    漫遊... 2016 年的紅米也可以用
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